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MS-720 - Training - Microsoft Teams Voice Engineer

Companion material and resources for the course 'Microsoft Teams Voice Engineer' delivery by Ricardo Cabral.

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Exam certification

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About the exam

Microsoft 365 Certified: Teams Voice Engineer Expert

The certification consists of only one exam. This exam measures your ability to accomplish the following technical tasks: plan and configure Microsoft Teams Phone, optimize network performance, plan and configure Direct Routing, configure and manage Microsoft Teams Phone for voice users, plan and configure Microsoft Teams clients and devices, monitor and troubleshoot Microsoft Teams Phone.

You can explore steps to get certified as an Teams Voice Engineer Expert and review the resources available to help you prepare here

The Microsoft Training and Certifications Guide is available here.

The Microsoft poster Certified is available here.

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Skills measured

The exam measured skills are constantly being updated due to dynamic cloud services. So it is highly recommended to always consult the official exam page here.

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Official practice test

The Official practice test are carried out on MeasureUp. They offer the official practice test, certKit, assessment, video training or bundles.

The practice test is designed to help candidates prepare for and pass the Microsoft exam.

You can access demo tests for free. Each demo is a short version of the complete practice test, and it allows you to see the features and functionality of the test before you make your purchase.

  1. Access
  2. Hover the mouse over Sign in, and click on SIGN IN.
  3. Type your username and password, and click on Sign in.
  4. On the top menu, hover the mouse over Account, and click on My Learning Locker.
  5. Click on Open Demo Test List.

You can buy the practice test at:

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Score needed to pass exam

All technical exam scores are reported on a scale of 1 to 1,000 and are scaled such that the passing score is 700. Any score of 700 or greater is a “pass.” Any score below 700 is a “fail.” The actual number of items you need to answer correctly to pass is determined by a group of subject matter experts in conjunction with the Microsoft psychometrician during the development and maintenance of the exam. The passing score is based on the knowledge and skills needed to demonstrate competence in the skill domain and the difficulty of the questions that a candidate answers when taking the exam.

For more informations about the exam scoring and score reports is available here

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Exam experience

You can demo the exam experience by visiting the exam sandbox at .

In the sandbox, you will be able to interact with the different question types (e.g., build list, drag and drop, etc.) that are available in the actual user interface that you will navigate during the exam. In addition, this experience includes the same introductory screens, instructions, and question type help information that you will see on your exam as well as the non-disclosure agreement that you must agree to before launching the exam.

As a result, using this sandbox should better prepare you for the exam experience and increase your familiarity with the user interface, how to navigate between pages and questions, what actions are required to answer each of the different question types, where information about the exam is located (e.g., time remaining, questions remaining, etc.), how to mark questions for review, and how to leave comments.

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Where can I take the exam

You can take an exam in two ways, at a testing center or online proctored exams. Both are carried out under the management of Pearson VUE.

If you want to take an online exam run system test before you register for an online exam.

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Exam Polices and FAQ

Exam Polices and FAQs

Exam policies and FAQs (Recomended and Updated)

Exam policies and FAQs

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